Privacy Policy
Steady ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS messaging service and visit our website at mysteady.co.
Please read this policy carefully. If you do not agree with its terms, please do not use our service.
1. Information We Collect
We collect information you provide directly to us when you sign up for Steady, including:
- Your first name
- Your mobile phone number
- Your email address
- Your preferred message delivery time
- Household context you voluntarily share (such as family members' ages, work situation, weekly schedule, stressors, goals, and faith background)
- Any messages you send to our SMS number
We do not collect sensitive financial information, social security numbers, or payment card data directly. Payment processing is handled by a third-party provider.
2. How We Use Your Information
We use the information we collect to:
- Send you your daily personalized morning briefing via SMS
- Respond to messages you send to our SMS number
- Personalize the content of your messages based on your household profile
- Send you account-related communications via email
- Process your subscription and manage your account
- Improve our service over time
We do not use your personal information for any advertising or marketing purposes unrelated to Steady. We do not sell your personal information to third parties.
3. SMS Messaging
By signing up for Steady, you consent to receive recurring SMS text messages from us at the mobile number you provide. Message frequency varies based on your preferences — typically one message per day plus responses to your inbound messages. Message and data rates may apply depending on your mobile carrier plan.
You can opt out of SMS messages at any time by replying STOP to any message. You can request help by replying HELP. Opting out will cancel your Steady subscription.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: We work with third-party services to deliver SMS messages (Twilio), process payments, and store data. These providers are contractually obligated to protect your information and may only use it to provide services to us.
- Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you our service. If you cancel your subscription or request deletion, we will delete your personal information within 30 days, except where retention is required by law.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Steady is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete that information promptly.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain uses of your information
To exercise any of these rights, contact us at hello@mysteady.co.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by sending an SMS or email to the contact information on file. Your continued use of Steady after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: hello@mysteady.co
- Website: mysteady.co